(VisualCasino) Identity intelligence for gaming · Serving casinos since 1998
We know casinos.
Most major gaming regulators in North America and the Caribbean rely on VisualCasino. So do the surveillance rooms they oversee, and have for more than 25 years.
Still images, never video. Your operators choose what gets compared through Image Comparison, and your team makes the call.
200+
gaming jurisdictions served
100+
sovereign tribal gaming regulators
SOC 2
Type 1 and Type 2
#1295
Nevada PILB license
(01) Why regulators choose us
The only one of its kind.
01
Relied on by most major regulators
Most major gaming regulators in North America and the Caribbean rely on VisualCasino and work in it as active users. See how regulators use it.
02
Built to work with every level of authority
No other product of its kind works with gaming regulators and with local, state, provincial, federal and international law enforcement.
03
Fully compliant everywhere we operate
The only product of its kind that is fully compliant in every jurisdiction it operates in, tribal nations included.
04
Direct, real-time law enforcement data
The only one in gaming with direct access to real-time data from local, state, federal and international law enforcement, through the UMbRA national law enforcement database.
05
Fighting trafficking from inside the casino
No one else brings real-time law enforcement data inside the casino to combat human trafficking and abducted children and money laundering, and does it while embracing and supporting privacy and civil liberties.
06
The only compliant way to share between rooms
SSIN is the only legal, compliant way to share information from one casino surveillance room to another.
Gaming regulators ✳
Local law enforcement ✳
State and provincial law enforcement ✳
Federal law enforcement ✳
International law enforcement ✳
Gaming regulators ✳
Local law enforcement ✳
State and provincial law enforcement ✳
Federal law enforcement ✳
International law enforcement ✳
(02) How it works in your room
Three steps. Your people run every one of them.
01
Capture a still
An operator pulls a single frame from the property’s own cameras. VisualCasino never receives, records or stores video.
02
Compare it
The still is checked against your own X-LST, the shared CID network and law-enforcement-sourced UMbRA data, in seconds.
(03) The VisualCasino suite
Six modules. All properties have SSIN and CID, then grow from there.
SSIN
Security and Surveillance Information Network
The only legal, compliant way to share information from one casino surveillance room to another. Properties publish alerts over an encrypted network, with a view for participating gaming regulators.
CID
Composite Intelligence Database
Most of CID is either validated by our Nevada-licensed private investigator, or it comes from casinos with a process she respects.
X-LST
Your private lists
Lists your property defines and controls, held privately for your organization with access controls on every list.
LOGiT
Incident reporting and security management
Ties alerts, stills and reports to the same individual and keeps a digital audit trail of who saw or changed what.
Image Comparison
Still against record
Compares a captured still with images already in CID or your X-LST so your team can confirm or rule out a known individual before a loss.
UMbRA search
Law-enforcement-sourced data
Real-time arrests, warrants and registered offender data, sourced only from law enforcement and searchable from inside VisualCasino.
(04) Why casinos share
One property’s problem guest is every property’s problem guest.
Most of the people casinos warn each other about are not criminals. Many have never been arrested, never been charged and never will be. That is exactly why no police database will ever flag them.
What they do is quieter and still costly. They compromise the integrity of the game, they put other guests at risk, and they wear down the experience a resort spends years building for couples, friends and families.
They compromise the game
Collusion at the tables. Marked or switched cards. Cheating devices. Past-posting. Chip, voucher and promotional schemes. Every hand they touch is a hand where honest players were not getting a fair game, and the regulator expects you to protect that game.
They put other guests at risk
Aggression toward guests and dealers. Harassment on the floor and in the hotel. Distraction plays and scams aimed at other players. The guest standing next to them did nothing wrong and deserves to be protected before something happens, not after.
They wear down the resort
Today’s casino is a resort: restaurants, pools, shows, spas and family time. A small number of people account for a large share of the disruption, and they move from property to property because, until now, no one could see them coming.
How the network closes the gap
Alone, every property learns the hard way. On SSIN, the room down the road already knows.
01
A property reports it
The surveillance room that saw it publishes an SSIN alert in its own words, with the still it captured.
02
Our investigator sends and replies
She sends some SSINs and replies to some, mainly when CID already has information on that record.
03
The network can find it
Every subscribing property, and the gaming regulators who participate, can search the record from that point on.
04
The next room is ready
When that person turns up somewhere else, an operator’s still is compared against CID in seconds, and that team decides what to do.
Why not just email the photo?
Because that is how a guest’s name and image end up in inboxes, group chats and shared folders nobody controls, with no record of who saw it and no way to correct it. SSIN is the only legal, compliant way to share information from one casino surveillance room to another. Every alert is encrypted, every view is logged in LOGiT, and every record has a person accountable for it.
Fair to the guest, too
Each property decides who it refuses service to, the same right every business has. Nothing reaches CID without review, records can be corrected, and VisualCasino never touches your video. Sharing done this way protects the honest guest and treats the listed one fairly. Read our privacy commitments.
(05) Built around your obligations
Your regulator is often in the room. We built for that.
Casinos are financial institutions under the Bank Secrecy Act. VisualCasino supports the know-your-customer and anti-money-laundering work that status demands, and it fits the way surveillance rooms already partner with gaming commissions. When one room needs to share with another, SSIN is the only legal, compliant way to do it.
Under every casino contract, we work as part of your surveillance and investigative team and carry the obligations you owe your gaming authority.
Title 31 and BSA/AML
Supports KYC review and suspicious activity work with UMbRA search and LOGiT.
IGRA and NIGC
Fits tribal gaming regulation and each tribe’s own rules.
Commission view
Most major regulators in North America and the Caribbean are active users of SSIN.
International
Caribbean, Canadian and FATF-aligned gaming regimes.
(06) Privacy by design
Finding the one, without watching everyone.
No video. Ever.
We work from stills your operators choose through Image Comparison. We keep no footage, video or audio.
No biometric templates
Image comparison only. Nothing is stored, shipped or sold as a biometric.
People decide
Every result goes to a trained person. The software never acts on its own.
Validated before it is shared
Most of CID is either validated by our Nevada-licensed private investigator, or it comes from casinos with a process she respects.
Corrected at the source
Law enforcement records change only when the originating agency changes them.
Full audit trail
Every view and every change is logged in LOGiT, so you can show your regulator exactly what happened.
(07) Tribal gaming
Sovereign nations, sovereign data.
Each tribal gaming authority is its own regulator. VisualCasino is configured nation by nation, so your data, including your own X-LST lists, stays under your authority and your rules.
(08) MMIP Fusion Center
Bringing our relatives home.
Missing and murdered Indigenous persons work, supported by law-enforcement-sourced data and the same human review that runs through everything we do.
Built for the people who protect the floor.
Insurance Reduction Program
Run with PointZero Risk Intelligence, our exclusive insurance partner, which quantifies the effect of your safeguards and builds the case for your insurer.
Already a customer?
Our support team knows your installation. Reach them directly.
See it in your own room.
A working session with our team, built around your property, your jurisdiction and your regulator.