Self-exclusion
Human review is the product, not a disclaimer.
A self-exclusion program is a promise. A possible match is where the work starts, not where it ends.
A self-exclusion program is a promise to a person who asked to be kept out: no play, no cashed tickets, no seat at the table. Regulators treat a missed enrollment as a compliance event, not a customer-service slip.
The duty is to recognize a known, enrolled person. It is not a mandate to record everyone on the floor or keep video of lawful guests.
The list, not the floor
VisualCasino compares against lists your property is required or authorized to enforce: your self-exclusion file in X-LST, your trespass list, or records in the shared CID network. It is not a search of everyone who walked in today.
Your team makes the call
An operator chooses the still. The comparison returns a possible match. A trained member of your surveillance team decides whether it is the same person before anyone approaches a guest.
What a reviewer checks
Is the enrollment current, or has it expired or been lifted? Do the images show the same person, with enough quality to say so? Does anything in the context argue against it? If the answer is unclear, nobody is stopped on the strength of the match.
No video, and a full record
VisualCasino works from stills your operators choose and keeps no footage, video or audio. X-LST holds photographs, not biometric templates. Every view and every decision is logged in LOGiT, so you can show your regulator exactly what happened and when.
See it in your own room.
A working session built around your property, your jurisdiction, and your regulator.